Cancellation Policy

SUBSCRIPTION CANCELLATION POLICY

Our goal is to make every effort to ensure that you have a positive experience with our on demand course system. If you are unhappy or having any concerns about our services at any time, please contact us immediately at 877-270-2220 or service@cpax.com We reserve the right to terminate your access to the service at any time for failure to pay any outstanding amounts due. The following is an outline of our refund policy.

Individual course registrations – If you are dissatisfied with a course that you have registered for we will provide you a full credit to register for any of our other course offerings.

Full access subscriptions – Full access passport subscriptions require an annual commitment. No refunds will be provided for mid-year cancellations. If you are dissatisfied with the service, you may cancel your subscription within the first 30 days for a full refund. In the event you have earned CPE credit in the first 30 days you will be charged $25 per CPE credit earned and this will be subtracted from your refund amount.

Office 365 Strategic Deployment Guide